Text to 9-1-1

METCAD has the ability to handle emergency SMS text messages sent to 9-1-1 in Champaign County.  METCAD’s Text to 9-1-1 service will benefit those who cannot safely call 9-1-1 in an emergency, as well as individuals who are deaf, hard of hearing, or have a speech impairment.

To send a Text to 9-1-1, simply put “911” in the “To” section of your text message, then include information about the emergency and its location in the body of the text.  9-1-1 operators will have the ability to text the sender back to request additional information or to confirm that help is on the way.

Text to 9-1-1 may be most appropriate when:

When Texting to 9-1-1, remember to:

Important information about Text to 9-1-1: