Telecommunicator of the Year
2025 Telecommunicator of the Year
Tiegan Reynolds
The 2025 METCAD Telecommunicator of the Year award is presented to Tiegan Reynolds. Tiegan joined METCAD on January 17, 2023 and has been a constant source of positivity since that day. She has become an invaluable asset to her co-workers by demonstrating proficiency in all aspects of the job. She provides kindness and patience to callers and a high quality of service to both callers and user agency personnel. She has become a trusted and capable public safety telecommunicator. She is noted for proactively assisting her co-workers when she sees a need, even before they ask for help. Tiegan is dedicated to ensuring the job is done correctly and approaches every task with attention to detail. She often makes herself available for working extra hours when that’s what is needed, and can be relied on in any emergency.
Beyond her technical skills, Tiegan is a true team player. She
puts forth extraordinary effort to create a positive work
environment by supporting her peers in a variety of ways. She
lends an ear, provides support and guidance, and fosters
collaboration. She is most well-known for her creativity and
making the bulletin board a project everyone looks forward to
each month. She highlights the people of METCAD and their
accomplishments and creates space for levity and
lightheartedness.
Most recently, Tiegan has started taking on some training
responsibilities with METCAD’s newest telecommunicators. Her
knowledge and her approachable demeanor make her a great trainer
and adding her to the training team has been very beneficial to
the growth and development of her colleagues.
In every way, Tiegan exemplifies the qualities that make an
outstanding TC. We congratulate her on this award and say thank
you for her ongoing hard work and dedication. Well done, Tiegan!
Previous Telecommunicators of the Year
1987 - Sue Ellen Finkenbiner
1988 - Margie Rhodes
1989 - Jennifer Shreves
1990 - Greg Abbott
1991 - Cheryl Thurman
1992 - Laurie Farrar
1993 - Linda Clark
1994 - Sue Ellen Finkenbiner
1995 - Cory Haines
1996 - Sue Ellen Finkenbiner
1997 - Ann Jack-Haluzak
1998 - Betsy Dean
1999 - Lore Dickerson
2000 - Cory Haines
2001 - Carolyn Cunefar
2002 - Karen Clevenger
2003 - Julie Little
2004 - Brian Peddycoart
2005 - Lance Buyno
2006 - Jenny Frost
2007 - Charity Moser
2008 - Matt Hollenback
2009 - August Voges
2010 - Brad Hardcastle
2011 - Jeremy Ausmus
2012 - Brent Daugherty
2013 - Hanna Allen
2014 - Jason Hayes
2015 - Brad Hardcastle
2016 - Mendy Beasley
2017 - Caitlin Haas
2018 - Matt Hollenback
2019 - Lance Buyno
2020 - Travis Wallin
2021 - Amy Schmitt
2022 - Karen Clevenger
2023 - Chelsea Dertz
2024 - Amelia Martin