Thank you for taking time to visit our web site. METCAD 9-1-1 is the primary Public Safety Answering Point (PSAP) serving Champaign County, Illinois. We hope that the information provided here is informative and useful. Please let us know if we can answer any additional questions you may have. You can reach us by clicking on Contact METCAD in the bar above.
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METCAD now has the ability to handle emergency SMS text messages sent to 9-1-1 in Champaign County. METCAD’s new Text to 9-1-1 service will benefit those who cannot safely call 9-1-1 in an emergency, as well as individuals who are deaf, hard of hearing, or have a speech impairment.
To send a Text to 9-1-1, simply put “911” in the “To” section of your text message, then include information about the emergency and its location in the body of the text. 9-1-1 operators will have the ability to text the sender back to request additional information or to confirm that help is on the way.
The Illinois Premise Alert Program is a program to provide first responders with vital information for people with special needs. The program, signed into law in August 2009, provides the framework for a 911 call center to accept information about people with disabilities and share that information with police, firefighters and paramedics in an emergency.
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