METCAD 9-1-1

Homeland Security Advisory

 www.metcad911.org

Home
Up

Auto dialers are, in most cases, prohibited from dialing 9-1-1...

The use of any device that automatically dials the digits 9-1-1 for the purpose of emergency responder notification is prohibited.  The only exception to this is a device which provides for a two-way communication capability between the 9-1-1 Telecommunicator and the person in need of assistance. 


From the Illinois Administrative Code:

TITLE 83: PUBLIC UTILITIES
PART 725 STANDARDS OF SERVICE APPLICABLE TO 9-1-1 EMERGENCY SYSTEMS
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SECTION 725.615 ELECTRONIC COMMUNICATION DEVICES

The installation of or connection to a telecommunications carrier's network of any automatic alarm, automatic alerting device, or mechanical dialer which causes the number 9-1-1 to be dialed and does not provide for two way communication to directly access emergency services is prohibited in a 9-1-1 system.


This means that automatic dialers for alarm systems or personal protection devices (such as those used by elderly who live alone) can not be connected and programmed to dial 9-1-1.  These devices must be routed to an alarm service or service specializing in dealing with these life safety devices.  In some cases, these devices can call a friend, neighbor or relative.  The reason this law exists is simple.  These devices can malfunction and dial repeatedly.  If these calls are coming in to 9-1-1, they needlessly tie up 9-1-1 lines that might be needed for an actual emergency.  

If you require more information, please contact 9-1-1 Coordinator Greg Abbott at 217/333-8000 Extension 4.

9-1-1... A NUMBER YOU CAN LIVE WITH!!


Home ] Up ]

Total hits to this site:   Web Counter courtesy Web Counter


 

Copyright © 2006
Last modified: August 28, 2007 18:18