METCAD 9-1-1 of Champaign County, Illinois, is continuously hiring for Experienced Telecommunicator I in a multi-discipline, multi-jurisdictional communications center. Candidates are required to complete the following steps to be considered for the position.
1. Apply via Neo-Gov (link found below).
2. METCAD Hiring Manager will contact you directly to confirm eligibility and hiring process steps below (testing fees waived for experienced applicants):
a. NTN Testing-E-Comm (passing scores of: Call Taker/53, Notes/64, Dispatch/43)
b. NTN Typing Test (6000/kph with at least 90% accuracy)
c. NTN Computer Simulations
Candidates successfully passing the steps above, will then be invited to move through the remainder of the hiring process which may include:
1. In-person interviews.
2. Reference and background checks.
3. Contingent offer of employment.
4. Job preview sit along with a current Telecommunicator.
5. Drug screening, hearing test, psychological evaluation, and a fingerprint-based criminal history check.
6. Confirmed offer of employment.
Job Description: Performs emergency and non-emergency telephone and
two-way radio communication work for police, fire, and ambulance
services; does related work as required.
Salary Information: $26.06-28.80/hour, DOQ . Annual step increases
for the first 5 years.
Job Requirements:
· Must be 18 years or older by date of hire.
· U.S. Citizen, or legally authorized to work in the United States (must meet I-9 requirements at time of hire).
· High School diploma, or equivalent by date of hire.
· Ability to work shifts, weekends, holidays, and overtime.
· Ability to solve problems and provide excellent customer service in stressful situations.
· Ability to acquire mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical Dispatch, National Incident Management Systems) during the training phase.
· Experience with dispatching, customer service, and computer use are preferred.
Check out all of the details here.
Experienced TC Incentive Agreement
Full Job Description, please click here.
Full Benefits information, please click here.
Department overview, please click here.
Area Information, please click here.