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METCAD
is pleased to provide this information to assist with informing and
educating the public on 9-1-1 issues. METCAD is the primary 9-1-1 center
serving Champaign County, Illinois.
Click HERE
to see a listing of the agencies we direct dispatch for.
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MDICE NETWORK NEARING COMPLETION OF
PHASE I
Public Safety agencies across Champaign County are now using
the new digital 800 MHz trunked radio system, known as MDICE,
for communications. More information is
available HERE or by clicking the MDICE
link to the left. |
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Is your business or
facility in compliance with the 9-1-1 laws and rules?
9-1-1 Compliance information has been
added regarding Private Switch service (PS/ALI), Automatic Dialers and
Illinois Department of Public Health rules regarding telephones at
public pools. Please click on About 9-1-1 and then 9-1-1
Compliance for more information or click
HERE.
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Voice over Internet Protocol (VoIP) and
9-1-1 Emergency Calls...
Help May Not Be on the
Way!!
Please take a moment to read the
information provided on VoIP telephone service and the difficulty in
providing 9-1-1 service to these devices. You can read all
about it HERE. METCAD will soon be
deploying Enhanced 9-1-1 services, but users of this technology need to
be aware of the differences with landline and wireless 9-1-1 service.
More information is
available on VoIP services and how they work with 9-1-1 at
www.911voip.org.
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Avoid
unintentional calls to 9-1-1 from your cell phone!
Each day, METCAD 9-1-1
Telecommunicators handle dozens of unintentional calls to 9-1-1 from
cell phones. Typically these are phones that are laying on the
seat next to the driver or passenger or phones that are tucked away in a
purse or a pocket. On occasion, the speed dial button for 9-1-1 or
the redial button is pressed by accident. When this occurs, 9-1-1
Telecommunicators hear everything going on in the car, conversations,
singing with the radio, yelling at the kids, etc. This needlessly
ties up 9-1-1 Telecommunicators and telephone lines that could be needed
for emergencies. There are several solutions that you should be
aware of.
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Do not program 9-1-1
into a speed dial position.
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Always make sure your
cell phone is positioned so that the buttons can not be accidentally
pressed (such as in a pocket or purse).
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Purchase
a commercially available protective device for the digit 9 or 1 that will protect these digits from being
accidentally depressed.
We appreciate your
assistance in trying to reduce the number if unintentional calls to
9-1-1!
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Comments or questions regarding this web site can be
directed to:
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